The West Wendover Police Department is celebrating this year’s National Public Safety Telecommunicators Week April 13-19, 2025, and the roles these individuals play as a critical link between citizens and emergency services.

When emergencies occur, public safety telecommunicators are the first and most critical contact callers have with emergency responders. These dispatchers must correctly gather and relay accurate information directly to police officers, firefighters and emergency medical services (EMS) to ensure their prompt response to the scene of an emergency. Telecommunicators also serve as a vital resource for those responding agencies by monitoring their radio activity and by providing them with critical information. 

“Public Safety Telecommunications is a 24-7 job, 365 days a year, and it takes a special kind of individual to take on this role,” said West Wendover Police Chief Brad Hillaker. “To be a 911 dispatcher, you have to make quick decisions while remaining calm and patient even though the caller on the line may be experiencing the worst day of his or her life. ‘THANK YOU’ can’t convey how grateful we are for our Public Safety Dispatchers and for their professionalism, pride, integrity and service, and for everything they do to protect us during emergencies.” 

By recognizing National Public Safety Telecommunicators Week in West Wendover, NV, the Police Chief is encouraging everyone to recognize and thank these men and women whose diligence and professionalism keep the City of West Wendover and its residents safe.